Concept:
Key Performance Indicators – (KPI’s), the latest in a long line of buzz phrases for monitoring and controlling performance. If just used as a policing tool, KPI’s have a limited effect – they often just give us a constant flow of bad news.
Instead, why not introduce a few personal KPI’s to the team and yourself? Things you think are important and will help identify ways of improving your Company performance. This will help you take control of your own destiny, before someone or circumstances do!!
Example:
Take a Salesperson covering a defined geographic area, He/she may select the following KPI’s:-
- Sales vs last year.
- Sales vs budget.
- Average % gross margin.
- Quotes to orders ratio (conversion rate).
- No calls per day/week.
- Call to orders ratio.
- New accounts opened.
- Average level of discount given.
- Target to becoming an existing account calls ratio.
If you are serious about success and improving your own performance, then why not select, say 5 KPI’s of your own and monitor your own performance on an ongoing basis? This will help you focus on what’s important and make changes as necessary.
Personal improvement is a key to personal and business success.